Refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Damages and issues
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and with tags. You’ll also need the receipt or proof of purchase. You will need to provide clear photos or videos of any defects you see on your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To start a return, you can contact us at acedigitalsupport@gmail.com
Returns will not be excepted if you the customer order the wrong size, color, put in the wrong shipping address, or simply change your mind on the product.
Refunds
We will notify you once we’ve received and inspected your return request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at acedigitalsupport@gmail.com
Don't hesitate to contact us with any return questions at acedigitalsupport@gmail.com